Absolutely. We are JDM (Joint Development Manufacture) experts. We can print your logo on products and packaging. Our R&D team provides professional technical drawings and BOM quotes within 3-5 days for non-standard security hardware.

Our standard MOQ is typically 1,000 pieces for mass production. However, to support our first-time global partners, we offer flexible MOQ options for initial trial orders to help you test your local market.

We implement the ISO9001:2015 system strictly. Our products undergo 36 stages of quality inspection, including 100,000-cycle fatigue tests and 120h+ salt spray testing. Our hardware is compliant with CE, UL, FCC, ANSI, and GDPR data privacy standards.

Mass production typically takes 35-45 days. For urgent or small-batch orders from our stock, we can achieve a 7-10 working day delivery. We provide full-process tracking from our factory to your port or door (DDP/FOB/CIF).

Yes. Our smart solutions are deeply integrated with the Tuya, TTLock, and Apple HomeKit ecosystems. We provide full technical support to ensure our biometric hardware syncs perfectly with your smart home or commercial access control system.

We take IP protection extremely seriously. As a partner to Global Tier-1 brands for 30 years, we have a rigorous NDA (Non-Disclosure Agreement) protocol. Your custom molds and PCBA designs are stored in a secured, encrypted system. We never showcase client-proprietary designs in our public showroom or to other customers.

We primarily use high-grade Zinc Alloy and Aviation-grade Aluminum, processed via 400-ton high-pressure die-casting for maximum density. Our smart locks and padlocks undergo 120h+ salt spray tests (3x the industry standard) and are rated for temperatures from -25°C to 70°C, ensuring zero-failure performance in coastal humidity or extreme cold.

We warmly welcome third-party audits (SGS, TUV, etc.) or on-site visits to our 70,000㎡ Garden Factory. Our facility is designed with a 50% green rate and ESG-conscious waste management systems. We also offer Live Video Tours via Zoom or WhatsApp for partners who cannot travel, allowing you to see our automated production lines and testing labs in real-time.

We provide a 1-year comprehensive warranty and an extra 1%-2% spare parts for bulk orders. For smart connectivity (Tuya/TTLock/Matter), our dedicated IoT Support Team is available 24/7 to provide firmware debugging and API integration guidance. We ensure your local installers have the technical documentation and video tutorials needed for a smooth rollout.