FAQs

Yes, we are a professional JDM/ODM manufacturer. With our in-house mold workshop and R&D center, we offer deep customization including exterior design, logo laser engraving, custom packaging, App UI, and specific communication protocols (Wi-Fi, Zigbee, Bluetooth).

Our MOQ is highly flexible for standard catalog items. For deep OEM customization, the MOQ depends on the specific mold and design requirements. Please send us your project details for an accurate assessment.

Supported by our 10,000,000-unit annual capacity, our standard bulk order lead time is typically 30-45 days. For urgent prototyping or sample orders, we can deliver within 7-15 days.

Our 70,000㎡ garden factory operates under strict ISO9001 standards. Our smart locks and padlocks are certified with CE, UL, FCC, and RoHS. Additionally, our software systems are fully GDPR-compliant for the European market.

Our products seamlessly integrate with major global smart home ecosystems, including Tuya, TTLock, Apple HomeKit, and the latest Matter standard.

Absolutely. Our heavy-duty smart padlocks feature strictly tested IP67 waterproof and dustproof ratings. They also pass a 120-hour salt spray test for maximum anti-corrosion, making them ideal for outdoor gates, gyms, and shared lockers.

Yes, we provide a standard 1-year warranty for all our products. For wholesale B2B orders, we also provide a specific percentage of spare parts in the shipment to ensure seamless local after-sales service for your brand.

Yes, we warmly welcome global clients to visit our 5S-standard facility in Zhongshan, China. If you cannot travel, we also fully support real-time video factory tours and third-party audits.

Frequently Asked Questions

Everything you need to know about our manufacturing, customization, and global shipping processes.

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